For Internet Banking

• Log on to internet banking  
• Click “Service Requests” 
• Click “MyBankStatement” 
• Select “From Account” (Account to debit) and  “Statement Account” 
• Select “Start” & “End” dates 
• Select “Destination” e.g. QuickCheck
• Click “Make Statement Request” to retrieve  payment information
•  Click the “Continue” button to send generated statement to your preferred third

    For Mobile Banking

• Download the Zenith mobile on your “Playstore” for Android phones and  “Applestore” for IPhones 
• Log on to Mobile Banking with your User ID and Password 
• Click the Menu options button to reveal the  menu 
• Click the “Bank Services” module 
• Click the “MyBankStatement” option 
• Select “Statement Account” and “From Account” ▪ Select “Start” & “End” dates 
• Select “Destination” e.g. QuickCheck
• Click the “Validate” button
• Click “Send Statement” to send generated statement to QuickCheck

Common Reasons why you may not have received the Ticket ID & Password SMS from myBankStatement

Once you submit your bank details  with myBankStatement, you should receive an SMS within 5 minutes with a ticket ID and password that you will use to confirm your statement submission on the Lendigo App.

If you do not receive this SMS, it could be for one or more of the following reasons;

1. The Phone number you provided is not associated with your bank account; ensure you provide the phone number that you receive SMS alerts on for your bank account
2. You submitted the wrong phone or account number; double check to make sure the numbers are correct and complete

If all the above checks out and you still have not received an SMS from your bank with the ticket ID and password for myBankStatement, kindly contact our support team – support@quickcheck.ng