FAQ

How to upload your Zenith bank
statement automatically with mybankstatement

For internet banking

Log on to internet banking

Click “Service Requests”
Click “MyBankStatement”
Select “From Account” (Account to debit) and “Statement Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click “Make Statement Request” to retrieve payment information
Click the “Continue” button to send generated statement to your preferred third

Log on to internet banking

Click “Service Requests”
Click “MyBankStatement”
Select “From Account” (Account to debit) and “Statement Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click “Make Statement Request” to retrieve payment information
Click the “Continue” button to send generated statement to your preferred third

Log on to internet banking

Click “Service Requests”
Click “MyBankStatement”
Select “From Account” (Account to debit) and “Statement Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click “Make Statement Request” to retrieve payment information
Click the “Continue” button to send generated statement to your preferred third

Log on to internet banking

Click “Service Requests”
Click “MyBankStatement”
Select “From Account” (Account to debit) and “Statement Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click “Make Statement Request” to retrieve payment information
Click the “Continue” button to send generated statement to your preferred third

For mobile banking

Download the Zenith mobile on your “Playstore” for Android phones and “Applestore” for IPhones

Log on to Mobile Banking with your User ID and Password
Click the Menu options button to reveal the menu
Click the “Bank Services” module
Click the “MyBankStatement” option
Select “Statement Account” and “From Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click the “Validate” button
Click “Send Statement” to send generated statement to QuickCheck

Download the Zenith mobile on your “Playstore” for Android phones and “Applestore” for IPhones

Log on to Mobile Banking with your User ID and Password
Click the Menu options button to reveal the menu
Click the “Bank Services” module
Click the “MyBankStatement” option
Select “Statement Account” and “From Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click the “Validate” button
Click “Send Statement” to send generated statement to QuickCheck

Download the Zenith mobile on your “Playstore” for Android phones and “Applestore” for IPhones

Log on to Mobile Banking with your User ID and Password
Click the Menu options button to reveal the menu
Click the “Bank Services” module
Click the “MyBankStatement” option
Select “Statement Account” and “From Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click the “Validate” button
Click “Send Statement” to send generated statement to QuickCheck

Download the Zenith mobile on your “Playstore” for Android phones and “Applestore” for IPhones

Log on to Mobile Banking with your User ID and Password
Click the Menu options button to reveal the menu
Click the “Bank Services” module
Click the “MyBankStatement” option
Select “Statement Account” and “From Account”
Select “Start” & “End” dates
Select “Destination” e.g. QuickCheck
Click the “Validate” button
Click “Send Statement” to send generated statement to QuickCheck

Common Reasons why you may not have received the Ticket ID & Password SMS from myBankStatement

Common Reasons why you may not have received the Ticket ID & Password SMS from myBankStatement

Once you submit your bank details with myBankStatement, you should receive an SMS within 5 minutes with a ticket ID and password that you will use to confirm your statement submission on the QuickCheck App.

If you do not receive this SMS, it could be for one or more of the following reasons;

The Phone number you provided is not associated with your bank account; ensure you provide the phone number that you receive SMS alerts on for your bank account
You submitted the wrong phone or account number; double check to make sure the numbers are correct and complete

If all the above checks out and you still have not received an SMS from your bank with the ticket ID and password for myBankStatement, kindly contact our support team – support@quickcheck.ng

If you do not receive this SMS, it could be for one or more of the following reasons;

The Phone number you provided is not associated with your bank account; ensure you provide the phone number that you receive SMS alerts on for your bank account
You submitted the wrong phone or account number; double check to make sure the numbers are correct and complete

If all the above checks out and you still have not received an SMS from your bank with the ticket ID and password for myBankStatement, kindly contact our support team – support@quickcheck.ng

If you do not receive this SMS, it could be for one or more of the following reasons;

The Phone number you provided is not associated with your bank account; ensure you provide the phone number that you receive SMS alerts on for your bank account
You submitted the wrong phone or account number; double check to make sure the numbers are correct and complete

If all the above checks out and you still have not received an SMS from your bank with the ticket ID and password for myBankStatement, kindly contact our support team – support@quickcheck.ng

If you do not receive this SMS, it could be for one or more of the following reasons;

The Phone number you provided is not associated with your bank account; ensure you provide the phone number that you receive SMS alerts on for your bank account
You submitted the wrong phone or account number; double check to make sure the numbers are correct and complete

If all the above checks out and you still have not received an SMS from your bank with the ticket ID and password for myBankStatement, kindly contact our support team – support@quickcheck.ng

With our tech solution, QuickCheck not only bridges the financial inclusion gap but also educates people about financial instruments and the risks related to loans and overindebtedness. Every day, hundreds of people from Nigeria can benefit from the speed and hassle-free access to credit — no papers, no queues, no collateral, no guarantors, just a smartphone and QuickCheck app available on Google Play Store.